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Privacy Policy

Privacy Policy for Hippo Admin Console (Outlets)

Effective Date: January 1st, 2024

1. Introduction

Welcome to Hippo's Admin Console. This Privacy Policy outlines how we collect, use, and protect information provided by outlet administrators who access and use our Admin Console.

2. Information We Collect

  • Account Information: We collect personal information such as name, email address, phone number, and outlet information during account creation.

  • Usage Data: We collect data related to how you use the Admin Console, including login times, IP addresses, and actions performed.

  • Communication Data: We retain records of communications between you and Hippo, including support requests and feedback.

3. How We Use Your Information

  • Account Management: To manage your account and provide you with access to the Admin Console.

  • Service Improvement: To improve the functionality and user experience of our Admin Console.

  • Security: To monitor and enhance the security of our platform, including fraud detection and prevention.

  • Communication: To send you important updates and notifications about your account and the platform.

4. Information Sharing and Disclosure

  • Service Providers: We may share your information with third-party service providers who assist us in operating the Admin Console.

  • Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights and interests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

  • Access and Correction: You have the right to access and correct the personal information we hold about you.

  • Data Portability: You may request a copy of your data in a structured, commonly used format.

  • Account Deletion: You can request the deletion of your account and personal information at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through the Admin Console.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [Insert Contact Information].

Privacy Policy for Hippo Interactive Menu Ordering App (Front-End Users)

Effective Date: January 1st, 2024

1. Introduction

Welcome to Hippo's Interactive Menu Ordering App. This Privacy Policy explains how we collect, use, and protect the personal information of users who interact with our app to browse menus, place orders, and make payments.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you place an order.

  • Order Data: We collect information related to your orders, including items ordered, special instructions, and payment history.

  • Device Information: We collect information about the device you use to access the app, including IP address, device type, and operating system.

  • Location Data: With your consent, we may collect your location data to provide location-based services, such as finding nearby outlets.

3. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including payment processing and delivery arrangements.

  • Personalization: To personalize your experience, such as remembering your past orders or preferences.

  • Customer Support: To provide you with customer support and respond to your inquiries.

  • Promotions and Offers: To send you promotional materials, special offers, and other communications that may interest you, with your consent.

  • Security and Fraud Prevention: To monitor transactions for fraudulent activity and to protect your information.

4. Information Sharing and Disclosure

  • Service Providers: We may share your information with third-party service providers who assist us in order processing, payment handling, and customer support.

  • Outlets: We share relevant order and payment information with the outlet where you place your order.

  • Legal Compliance: We may disclose your information to comply with legal obligations or protect our rights and interests.

5. Data Security

We employ industry-standard security measures to protect your personal information and payment details.

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information.

  • Marketing Preferences: You can opt out of receiving promotional communications at any time.

  • Account Deletion: You may request the deletion of your account and associated data.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze app usage. You can control your cookie preferences through your device settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be communicated to you through the app or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [Insert Contact Information].

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