Marketing | Hippo

Engineered to bring guests back, time and time again.

Connecting with customers is your bread and butter. Now it’s time to grow these relationships with smart marketing and engagement tools that increase revenue and boost return visits.

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Build lasting relationships with your guests

The hospitality CRM that is built to create lasting relationships with your guests while increasing engagement, retention and revenue.

Smart Guest Profiles

Hippo builds detailed customer profiles that allow you to engage with customers based on their lifecycle, recency, frequency and spend behaviour.

Intuitive Email Marketings

Automated email marketing tool – Emails automatically sent based on guests’ interactions with your venue.

SMS Communications

With a 98% deliverability rate, SMS is great for bulk communication. Hippo makes it easy to send personalised messages, Offers, alerts and any other text-worthy comms you can think of.

Boost & manage your reviews

Get more reviews, monitor them closely, and respond promptly to ensure customers feel valued and heard. This proactive approach not only enhances your online reputation but also fosters trust and loyalty among your audience.

Google Integration

Every-time a guest pays he’s prompted to leave a review on google.

AI powered responses

AI powered answers are sent within seconds to guest review comments, with your control.

Analytics

Monitor your reviews and see trends of key metrics over time.

And all your guests become regulars

Whenever a guest pays through Hippo, they will be invited to join your program.
See 62% of your customers join your loyalty program by integrating Hippo.

Encourage upsell

Select product push so that guests spent their points earned.

Increase Points Earned

Make your members get more points every time they pay so that they come even more often.

Elevate your guest experience with Hippo